Brave Ads Notifications Not Appearing but Ad Notifications is at 63

  1. Brave Ads Notifications Not Appearing but Ad Notifications is at 63 for this month
  2. i never get any ad notifications or anything but the monthly counter says i’ve seen 63 ads

Expected result:

**Brave Version 0.68.131 Chromium: 76.0.3809.100 (Official Build) (64-bit)

Additional Information:

Hi @ztickman,

Thanks for reaching out. Can you send a screenshot of the monthly counter?

Can you confirm that you’ve given Brave access to the proper alerts for Ads? For example, if you (on your macOS) visit System Preferences --> Notifications, you should see something like this:

Note that in the image above, there are two entires for each different Brave build installed – so while I have all of them installed, you’ll likely only have one build installed – the sections outlined in red are what you should be seeing.

it was on banners so i just switched it to alerts right now

ads counter is @ 66 now and still have not seen a notification of any kind

You should have both activated (notification styles). Still very strange.
I’m asking around internally to see if anyone may know whats going on – appreciate your patience.

these r the specs on the mac i’m using if it helps at all:

Mac OS High Sierra Version 10.13.6 (17G5019)

iMac (21.5-inch, Late 2009)

3.06 GHz Intel Core 2 Duo

4 GB 1067 MHz DDR3

NVIDIA GeForce 9400 256 MB

I think that we have an open issue for this (looking right now) – additionally, you will still be paid the full amount for Ads viewed when payout date comes (even though the ads were technically not “shown”).

ok. just wanted to make sure you guys knew

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