BATS not received

I am using the browser for a month and so far I have not received my payment in BATS, can anyone help me? I myself reinstalled the browser, but to no avail. On my mobile the payment in BATS arrived however in the computer during all this time did not arrive and I am also using the Brave DEV in my computer. Sorry for some typos as I’m using Google Translate and I’m Brazilian

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