Bats are not coming to my account for 3 months

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Description of the issue:
I haven’t received my rewards for 3 months. It says the accumulated bats are being loaded into my account, but the bats are going from the account and they are not coming up.

Expected result:

Brave Version( check About Brave):

Additional Information:
I’ve been mad for 3 months, please fix my madness. Thank you.