that was a tagged reminder 16 days ago… this has been an issue literally every payout period since i started using brave rewards. i understand staff is swamped, but actively ignoring support requests is not the proper way for that to be handled. I do tech support, I answer 100s sometimes 1000s of questions a day. Its not difficult to drop a sentence stating you’ll get back to someone, it can sometimes be more difficult remembering to get back to them… That being said, a message shouldn’t even be looked at if there’s no intention of at the very least engaging the user. Notifications are a thing, they only go away when they are cleared. Perhaps more support personnel would be in order.
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