BAT wallet empty suddenly

Hello,

In may i got some issue as a lot of user to get my bat.
I final can get my bat in my wallet after update my brave browser.
Since this day y see some adverts to get some bat and today i check my wallet… and my wallet is at 0.00$…

Could you please refill my wallet ?
ty

3 Likes

I too experienced that my wallet was suddenly empty today. I noticed it because I got a warning that I had insufficient funds to cover my pending payments. I first assumed that the auto-contributes had taken place, so naturally I was eager to see where my contributions went, but there is no trace of it anywhere. The stats are all empty.

any update or tips ?

Hi @Peter986 - what OS and Brave version are you using? BAT from Ads?

Hi @steeven, ty for your comment.

My OS is windows 10 familly version 2004 x64
My Brave browser is Version 1.9.76 Chromium: 81.0.4044.138 (Official Build) (64-bit)
Yes all my bats are from ads.

Hi @kc4knc

I have verify my wallet before and after my lost and nothing change
also i’d sent my id scan to uphold few weeks ago but nothing change on uphol they ‘still processing’ with my validation…

Hi @Peter986 - have you completed KYC with Uphold?

@steeven i doesn’t know what “KYC” mean
the only things i done with uphold is to create an account from my brave browser and send them my id scan to verify my wallet but i done that few weeks (months?) ago and nothing change i still have this message

Please DM the email linked to your account. Thanks!

any update or tips ?