Hi, on march 2021, I linked my brave browser and verified my uphold account. I had 423 bat on my browser and I only got 154.75 bat on uphold. Now on my browser it shows 0 bat and it’s been a year and i still don’t have the remain bat.
Can you help me retrieve my Bat?
What Operating System and Brave version are you using (Menu --> About Brave
)?
Version 1.37.111 Chromium: 100.0.4896.79 (Build officiel) (64 bits)
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
03MAR2021
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
yes