It’s incredible that the December BAT tokens have not been paid to me, and the excuse is that my account no longer complies with the policies. And if that’s true, why was I never sent an email informing me of this? Why did the ads continue to be active, leading me to believe that I would earn BATs? It’s unbelievable; I made many BATs, and they also didn’t pay me for those earned on my phone. No one gives me an answer.
Well yeah, if you’re committing fraud or in some way violating policy, it makes sense you’d get your account suspended/flagged.
Maybe because we don’t have to provide an email when we start using Reward`s, therefore they’d have nothing on file. But beyond that, they enjoy wasting the time of people who are trying to abuse Rewards and steal from everyone.
Because you had Rewards enabled. Don’t forget, only a percentage of revenue from ads go to us. They are able to take what you would have earned and use those to support Creators. Also, it kind of makes up for the BAT people were able to wrongfully get paid in the past and kind of void it out.
Yeah, you get flagged on all devices. They don’t just block one device but decide to let people keep getting paid on others. If you violate, you get nothing.
You got an answer, it’s just one you didn’t like. According to what you’re sharing they are saying that they detected unusual activity which resulted in you being flagged. Upon closer inspection of said activity, they decided you were in clear violation and would remain flagged.
If you’re expecting anyone to waste their time arguing or think that this is court where people have to present some level of evidence, you’re mistaken.
So, according to your responses, one day they just block your account, and you have no idea why, and you just have to assume what you might have done wrong? Because you’re not going to get an answer from Brave. On the contrary, right off the bat, they’re going to accuse you of having done something wrong, meaning here it’s assumed that Brave doesn’t make mistakes with account flagging; the error is always on the user’s side. There’s no need for a review; that’s just how things are. Thank you very much for the response, and what poor customer service management.
I didn’t say we assume that. I said you submit a ticket. You posted here to say that the excuse is that my account no longer complies with policies was what you heard. So this brings one to come to the conclusion you inquired as to why you didn’t get paid and they answered.
Again, who said that? They always evaluate your account when it’s been flagged. At that point a final decision is made. But you are correct in that they aren’t going to waste time in continuing to argue with you.
Any particular reason why you’re trying to twist the answer you have been given? You keep phrasing things in ways that it never was said.
But you yourself said that there was no need for a review, why waste time, that this wasn’t a court… and then you tell me that I’m saying things that haven’t been said. It’s as simple as this: from one moment to the next, the payments stopped, and I was just a regular user, browsing normal, everyday things like football, software programming, news, etc. And you say that if my account was flagged, there were no mistakes, but no one has told me where I made a mistake in my internet browsing. No one has given me that answer, which is why I’m upset. And I repeat, you are the one who made statements and then says you did not.
I didn’t say that. What I said is below:
Two very different claims. The one is saying you already received an answer from them looking into your flag/suspension. Once that final decision is made, they won’t continue arguing.
If you came here instead saying you hadn’t been getting BAT and needed help, then the answer would be to create a support ticket to have them look into it. However, I didn’t go that route as you implied you’ve done so already
Big question: Did they tell you that your account is flagged and won’t be reinstated? You have implied this but haven’t said the exact words. I’m trying to tackle what you’re saying for what it is and give you an accurate answer.
Yeah, they won’t tell you what specific action got you flagged. They used to, but one of two things happened. Either people used that to try to learn to better avoid detection or they wanted to act like they were in court and demanded the evidence be shown. They just would run their mouths and argue.
Thing is, Brave doesn’t have to provide any evidence or show how their antifraud system determined you violated Terms. And if people just argue and make up nonsense, then it’s not worth the effort.
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