BAT token missing

Hello i had around 35 add views approximate 0.5USD, When i check after some time its only 0.1BAT in account. I haven’t claimed or payout came.

I have faced another problem. i had around 0.4usd on balance. i see that no ads coming for more than 4 hours… even i tried enable and disable. Then i save my seed pass phrase file. i reinstall browser. new wallet was created. i used pass phrase to restore old wallet, it restored. but my balance was 0BAT. i dont understand why

I have sent mail to support and i get this response

Hi there,

Thank you for reaching out to us. At this time, the email address is closed. If you have questions or concerns, please reach out to us on our Community support forum ( You can also file a bug report on our Github page ( One of our team members will be happy to assist you.

Thanks for your time and patience!

please help

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