BAT token missing

Hello i had around 35 add views approximate 0.5USD, When i check after some time its only 0.1BAT in account. I haven’t claimed or payout came.

I have faced another problem. i had around 0.4usd on balance. i see that no ads coming for more than 4 hours… even i tried enable and disable. Then i save my seed pass phrase file. i reinstall browser. new wallet was created. i used pass phrase to restore old wallet, it restored. but my balance was 0BAT. i dont understand why

I have sent mail to support and i get this response

Hi there,

Thank you for reaching out to us. At this time, the email address refunds@brave.com is closed. If you have questions or concerns, please reach out to us on our Community support forum (https://community.brave.com). You can also file a bug report on our Github page (https://github.com/brave/brave-browser) One of our team members will be happy to assist you.

Thanks for your time and patience!

please help

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