BAT sent not appearing in Brave wallet


#1

Pretty self explanatory.

https://ethplorer.io/tx/0x922eea2d6f809658ade789deea0d057ecf0528d7cd14419a1ba613ec84470bf4

Nothing in my wallet…
What’s up?

Kind Regards,
rigs


#2

Hi @tigger

When I visit that link it’s just perpetually searching. When did you try to add to your wallet? It can take some time to appear.

Thanks,
Lauren


#3

Hi @LaurenWags

Thanks for the response.

Um, here’s the transaction ID in plain UTF instead.

https://ethplorer.io/address/0x7af97c724040af6778fceb2a3a60a6c42d7df78a

Here are the important numbers. I’ll check my Brave again now but last time I checked it was at over 300 confirmations and I still had nothing.

Thanks,

Oli


#4

thanks - link works now. that was weird :grinning:

check your balance in the wallet and let us know.

Best,
Lauren


#5

Hmm, nope nothing Lauren.

What’s strange is that the deposit address for the BAT is correct, I havent used uphold at all but dont see how that would play a role.

Regards


#6

Uphold is our partner for Brave wallets, so that’s how they come into the equation :slight_smile:

Let’s wait a few more hours, unfortunately balance update can be slower than we would like. If it doesn’t show up by tomorrow post your OS and I can send you instructions on how to get your paymentId which we can then use to investigate your wallet server-side.

Thanks,
Lauren