BAT Rewards suddenly missing?

[peakfam]

Briefly describe your issue:
My accrued BAT rewards have suddenly disappeared and been set to 0?

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10/ v1.50.114

Is your Brave Rewards Profile currently verified? (yes/no)

YES

What date did you connect a your Brave Rewards Profile?

I don’t know, years ago

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

NO

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

N/A

Have you manually turned off Auto-contribute on all of your devices?

N/A

[peakfam]

Auto Contribute is turned off and has never been on

[rodrige]

My suggestion is that you contact Brave Support. You can use the link below to open a support ticket.

Brave Help Center