BAT Rewards still on Desktop Browser for Several Months

Hello,

I have been using Brave on my work computer since May 2019 but have notice that for the last few months that none of the BAT have been transferred to my Uphold account increasing to a total of 33.589 BAT and when it says the next Payout date, it shows from 2 months from now not next month. For example, instead of June 5th, I get July 5th.

I get my points fine on my home PC and on the android phone. I can see my current total in Upload fine as well as my wallet is verified.

Please help so I can transfer my BAT to my Uphold account. Browser info below.

Brave 1.24.82 Chromium: 90.0.4430.93 (Official Build) (64-bit)
Revision 4df112c29cfe9a2c69b14195c0275faed4e997a7-refs/branch-heads/4430@{#1348}
OS Windows 10 OS Version 1909 (Build 18363.1500)
JavaScript V8 9.0.257.23
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
Command Line “C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe” --enable-dom-distiller --disable-domain-reliability --no-pings --extension-content-verification=enforce_strict --extensions-install-verification=enforce --origin-trial-public-key=bYUKPJoPnCxeNvu72j4EmPuK7tr1PAC7SHh8ld9Mw3E=,fMS4mpO6buLQ/QMd+zJmxzty/VQ6B1EUZqoCU04zoRU= --sync-url=https://sync-v2.brave.com/v2 --lso-url=https://no-thanks.invalid --variations-server-url=https://variations.brave.com/seed --enable-features=PrefetchPrivacyChanges,LegacyTLSEnforced,WebUIDarkMode,PasswordImport,ReducedReferrerGranularity,AutoupgradeMixedContent,WinrtGeolocationImplementation,SafetyTip --disable-features=AutofillEnableAccountWalletStorage,AutofillServerCommunication,SubresourceWebBundles,SignedExchangePrefetchCacheForNavigations,TextFragmentAnchor,TabHoverCards,SharingQRCodeGenerator,DirectSockets,IdleDetection,SafeBrowsingEnhancedProtectionMessageInInterstitials,EnableProfilePickerOnStartup,WebOTP,NotificationTriggers,NetworkTimeServiceQuerying,LangClientHintHeader,SignedExchangeSubresourcePrefetch,SafeBrowsingEnhancedProtection --flag-switches-begin --flag-switches-end
Executable Path C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe
Profile Path C:\Users\rsamudio\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default
Variations 65588e80-1108a9da
7146a73c-3f4a17df
1 Like

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!