BAT rewards inconsistent and never from mobile

I have Brave set up on my PC and my mobile phone, only once since last year have I had my BAT rewarded from both devices, there have been months where I have no received anything from either device and when I do it only ever seems to be from my PC. It also seems to reset my BAT rewards every month, so I’ve lost who knows how much BAT in that time. What do I have to do to get it to functional normally and give me my rewards?

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