My creator’s account is verified and connected to a verified uphold account. I’ve been consistently receiving the tipped amount for a number of months in the past. But the tipped amount isn’t showing up on the dashboard anymore and just says 0.00 Bat
This is the tipped amount.
But it won’t show up here
This one was sent some days ago and still hasn’t shown up
@steeven @Mattches I’d appreciate some help. Thanks!
@Mattches same issue with me and many others please respond
Please see my response here:
Please note that if a user is Uphold/Gemini verified, and tipping a verified creator using the same custodian (for example, a user with a verified Uphold wallet send a tip to a Creator who is verified w/Uphold), the tip is sent directly to the custodial account – it does not appear on the Creator dashboard. Only vBAT (from unverified wallets) will appear on the Creator dashboard when receiving direct tips.
As such, please check your custodial account to see if the tip has been received there.
All the bat sent was from an unverified wallet and it still hasn’t appeared on the creator’s dashboard. Any solution to it? Because like 6 bat has been sent to it and I’ve received none of it. Thanks.
same issue happens to me this october.
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