BAT, no BAT in 6 months

[Greg1]

When opening a topic on Rewards, please include as much information about your situation and setup as possible. Rewards issues can be extremely complex and sensitive.
Please also ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:

• How do I opt into Brave Ads?
• Why am I not seeing Brave Ads?
• Windows 10 Ads Troubleshooting
• Rewards FAQ
  -Working on a macbook air. Everything good for 6ish months, Was able to upload BAT to Uphold wallet then it just stopped. Same BAT appears all the time, don’t see ads. I’ve reloaded Brave, no help. What am I doing wrong here. Made no changes since loading BAT to Uphold,----------------------------

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[Mattches]

@Greg1,
Please send the information request to DM in a private message, as the information can be sensitive.

[Greg1]

I think I may have posted the info improperly, again. Tried to PM Steeven. Please advise.

[Mattches]

@Greg1,
We receive a high volume of support requests via DM – especially over the weekend. Please be patient and @steeven will get to your request as soon as possible.

[steeven]

Thanks for your patience @Greg1. Please see my DM reply.