BAT estimated earning, not paying out seemingly locked amount (for months)

Briefly describe your issue:
Since around november on my phone its been showing an estimated amount to payout, at the time I think it was about 8 bat or so ready to go, but I only got about 5 or 6 with around 2 remaining

I assumed that the last 2.odd would just roll over to the next month but several months later its just stuck there as my estimate.

every month since then I have recieved rewards in amounts around 0.3 - 0.6 which is inline with the amount of ads i have recieved, and it has payed out them amounts, but not the other “locked” amount

What Operating System and Brave version are you using (Menu --> About Brave)?
Android 12

Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect a your Brave Rewards Profile?
unsure, have had to connect and reconnet a few times. account has been active as early as possible though

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?
yes UK

Does your device pass the SafteyNet check (Android only)?
unable to install on my device (us only?)

Have you manually turned off Auto-contribute on all of your devices?

Please raise a ticket at

This has been an issue for me in the past, and they were able to solve it for me.

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