My wallet was originally linked to Uphold, and BAT payments were successful for a while. At some point I had to re-verify the wallet after it disconnected, which would always fail and I started accumulating BAT in the browser. This may have coincided with an OS upgrade, but I can’t remember the specifics.
When Gemini became available, I switched over, and I have had payments since, but the majority of the original BAT is still stuck and isn’t transferring to Gemini.
Are they potentially stuck somewhere since they should have been transferred to Uphold? I am still receiving BAT successfully to both Uphold and Gemini from my other devices.
What Operating System and Brave version are you using ( Menu --> About Brave )?
Debian 11 / Version 1.30.87 Chromium: 94.0.4606.71 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
Sept 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes
Logs:
[08 Sept 2021, 3:33:42.4 pm:ERROR:post_claim_uphold.cc(133)] Conflict
[08 Sept 2021, 3:33:56.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:33:56.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:33:56.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:34:26.1 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:34:26.1 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:34:26.1 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:34:40.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:34:40.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:34:40.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:35:01.3 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:35:01.3 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:35:01.3 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:35:22.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:35:22.2 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:35:22.2 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:44:29.3 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:44:29.3 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:44:29.3 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:48:22.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:48:22.2 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:48:22.2 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:48:30.1 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:48:30.1 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:48:30.1 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:48:34.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:48:34.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:48:34.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 3:49:59.5 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 3:49:59.5 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 3:49:59.5 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 4:05:06.6 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 4:05:06.6 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 4:05:06.6 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 4:05:09.4 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 4:05:09.4 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 4:05:09.4 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 4:45:18.3 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 4:45:18.3 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 4:45:18.3 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 4:56:51.9 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 4:56:51.9 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 4:56:51.9 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 5:06:56.8 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 5:06:56.8 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 5:06:56.8 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 6:24:56.6 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 6:24:56.6 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 6:24:56.6 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[08 Sept 2021, 6:30:13.6 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[08 Sept 2021, 6:30:13.6 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[08 Sept 2021, 6:30:13.6 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 9:56:46.1 am:ERROR:gemini.cc(133)] Couldn't get balance
[09 Sept 2021, 9:56:46.1 am:ERROR:wallet_balance.cc(225)] Can't get gemini balance
[09 Sept 2021, 10:02:12.4 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 10:02:12.4 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 10:02:12.4 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 10:02:46.1 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 10:02:46.1 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 10:02:46.1 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 11:20:30.2 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 11:20:30.2 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 11:20:30.2 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 11:20:33.4 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 11:20:33.4 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 11:20:33.4 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 11:20:35.5 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 11:20:35.5 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 11:20:35.5 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 11:20:40.2 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 11:20:40.2 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 11:20:40.2 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 11:20:43.8 am:ERROR:post_suggestions_claim.cc(59)] Invalid request
[09 Sept 2021, 11:20:43.8 am:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[09 Sept 2021, 11:20:43.8 am:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[09 Sept 2021, 12:11:22.0 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 6:02:15.3 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 6:13:38.1 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 6:13:38.1 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 6:45:11.7 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 7:11:45.3 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 7:11:45.3 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 9:13:33.1 pm:ERROR:publisher.cc(774)] Publisher info not found
[09 Sept 2021, 9:13:33.1 pm:ERROR:publisher.cc(774)] Publisher info not found
...
[12 Oct 2021, 3:03:39.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 3:03:39.2 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 3:03:39.2 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 3:03:39.5 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 3:03:39.5 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 3:03:39.5 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 3:03:39.9 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 3:03:39.9 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 3:03:39.9 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 3:04:53.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 3:04:53.2 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 3:04:53.2 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 4:03:06.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 4:03:06.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 4:03:06.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 4:03:07.9 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[12 Oct 2021, 4:03:07.9 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[12 Oct 2021, 4:03:07.9 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[12 Oct 2021, 6:50:54.2 pm:ERROR:publisher.cc(774)] Publisher info not found
[12 Oct 2021, 6:50:54.2 pm:ERROR:publisher.cc(774)] Publisher info not found
[12 Oct 2021, 6:56:37.7 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 1:07:00.3 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 1:07:07.5 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 1:07:07.5 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 3:23:19.7 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 3:23:19.7 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 3:23:19.7 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 3:23:23.1 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 3:23:23.1 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 3:23:23.1 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 3:24:04.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 3:24:04.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 3:24:04.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 5:34:00.2 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 5:49:14.5 pm:ERROR:publisher.cc(774)] Publisher info not found
[13 Oct 2021, 5:58:42.6 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 5:58:42.6 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 5:58:42.6 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 5:58:44.3 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 5:58:44.3 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 5:58:44.3 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:00:29.6 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:00:29.6 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:00:29.7 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:01:31.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:01:31.2 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:01:31.2 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:01:36.4 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:01:36.4 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:01:36.4 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:01:47.4 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:01:47.4 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:01:47.4 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:01:53.4 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:01:53.4 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:01:53.4 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:02:32.1 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:02:32.1 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:02:32.1 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:03:27.8 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:03:27.8 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:03:27.8 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:05:43.7 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:05:43.7 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:05:43.7 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:07:38.0 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:07:38.0 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:07:38.0 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[13 Oct 2021, 6:15:16.2 pm:ERROR:post_suggestions_claim.cc(59)] Invalid request
[13 Oct 2021, 6:15:16.3 pm:ERROR:credentials_promotion.cc(526)] Failed to parse drain tokens response
[13 Oct 2021, 6:15:16.3 pm:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
Any help to resolve this issue would be greatly appreciated.