Balance went to zero on windows laptop

My wife’s laptop balance went to zero and the button to claim rewards has not appeared for 2 months now.

Please help.

Thank you,

Luiz

Hi @bichinho1,
What OS are you on?
What version of Brave are you using?
Is the wallet connected/verified with Uphold?

Way 2 maunts no rewords???

@kiki17,
Click on the x in the top right and reconnect your wallet.

Way mising bat???

@kiki17,
Was your wallet connected to Uphold?

Ofcorse

hire

Please, click on Verifikuj novcanik and re-verify your wallet.
If you balance does not seem correct you may be affected by:


A fix should be in the works.

I just reconnected my uphold wallet and I got BAT count back. Thank you!!!
Are you able to help me with not being able to claim May earnings? I get an error msg when I click on the claim button.

Be sure to keep Brave up to date, and connected to Uphold.
If your wallet is connect to Uphold, there won’t be a claim button, it will be auto deposited to you wallet.

@Aa-ron Are you able to help me with not being able to claim May earnings? I get an error msg when I click on the claim button.

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