Balance in verified wallet unavailable in Uphold

I have some BAT in my wallet but I am showing a $0 balance in my uphold account. My wallet is verified. I contacted Uphold and they said everything was in order on their end, and to contact Brave. I was able to access about half of the BAT that I had built up, but for some reason this is not available.

hi, bats gained prior wallet verification are not sent to uphold, maybe it’s your case as is mine.

No I got about half of it out and all of it at the time was earned before verification.