Balance disappears from Brave after verifying with uphold

Briefly describe your issue:

I had a balance of 51.25 in my brave, but after verifying the account at uphold, all the balance disappeared

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows, Brave version v1.46.140

Is your Brave Rewards Profile currently verified? (yes/no)

Yes

What date did you connect a your Brave Rewards Profile?

Verify my account at uphold 12/12/2022

Have you been able to successfully receive payments in the past?

Never try this before

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

Yes

Have you manually turned off Auto-contribute on all of your devices?

Yes

Print: brave://rewards-internals/

Is it normal that nothing appears on Brave or Uphold?

this is normal, it usually takes a few days to transfer over after first verifying.

1 Like

Okay, I’ll be waiting

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