Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Problem 1: Autoplay on YouTube can’t be turned off; it (the toggle) reverts to being active again when the video finishes or if I refresh the window or search for a new video.
Problem 2: The settings for “Block trackers & ads” can’t be set to “aggressive” as I want, because the moment I exit the settings or relaunch the browser, it resets back to “standard.”
How can this issue be reproduced?
- I don’t know the cause of the issues so I can’t tell you how to reproduce them except by using Brave browser. Sorry.
Expected result:
Being able to turn autoplay off on YouTube and set blocking trackers and ads to aggressive in settings.
Brave Version( check About Brave
):
1.70.19.
Mobile Device details:
Android 12
Additional Information:
The issue started about two Brave updates ago.
Both Android and Brave have the latest updates installed according to Google Play Store.
I have tried to reinstall Brave but the issue still persists.
I only have this problem with Brave browser.