Auto Contribution Glitch, requesting refund

[Halolover]

Hey I just got a glitch where 20 of my BAT was contributed without my permission and I dont see a way to get it back. Can anyone help me? Its unfair that I had the setting turned off and it turns itself on and now ive lost BAT.

[steeven]

Thanks for reporting. I’d like to ask a few questions to start:

• Do you have multiple devices linked to your Uphold? If so, how many?
• Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

[Halolover]

thank you, I have my desktop computer and mobile android phone connected to my uphold account.

here is the screenshot of the contributions

[anon83185095]

But, but your AC is on.

[Halolover]

I had to turn it on to show you the information for this screenshot otherwise when it it turned off you dont see anything

[Sirg]

Hello,
I had the same problem!!!
Could you help me please?, give my refunds back?.

[Halolover]

when will you be providing an update? or are you just a bot?

[Halolover]

at this point i dont think im getting a response
what a shame

[steeven]

@steeven

share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Hi @Halolover, please see the above request - share a screenshot of your Event Log tabs which can be found here brave://rewards-internals/

[Halolover]

here is the Event Logs

[Halolover]

here is the contributions tab

[steeven]

@Halolover please DM the email linked to your account and I can help to refund.