Auto contribute charged three times

Auto contribute charged three times today

I am unable to reproduce this as it is an automated process each month.

I auto contribute 5 BAT each month, and today I got three notifications in my browser, three emails from uphold stating “You sent 5.00 BAT to Brave Software International”, and took a screenshot of 15 BAT being removed today from my verified wallet.

Expected result: - Should have only removed 5 BAT

Reproduces how often:

Windows 10
Brave is up to date
Version 1.1.23 Chromium: 79.0.3945.88 (Official Build) (64-bit)

Additional Information:

Hi @Roach,

Thanks for reporting.

Please email our support at support+publishers@basicattentiontoken.org.

The subject line of your email should be “Auto-Contribute Issues”. Please include 2 pieces of information in your email:

  1. On desktop , open up brave://rewards-internals on your affected browser and cut and paste the information into your email. Do not share this information with anyone else!
    Android: Open chrome://rewards-internals
    iOS: Settings > Brave Rewards > Wallet creation date (copy info)
  2. Let us know the estimated amount of BAT you believe you lost as a result of the Auto-Contribute bug.
  3. Make sure you are on the latest version of Brave or you may lose your BAT again. Please include a screenshot of your “About Brave” page indicating that you are on the latest version of Brave .

Thanks Steeven. Email sent.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.