Hello, I did not have the ‘donations’ or ‘add a tip’ or the ‘auto contribution’ feature turned on, neither did I authorize this transaction to send a transfer to anywhere. There has been 20 BAT taken out of my account and sent to @ Brave Publishers. I would like to receive it back to my wallet. This is due to the auto-contribute bug from last year. The e-mail address [email protected] is closed. Is there another one I may forward my info to? I have been trying to resolve this for months.
Thank you so much.
To: @BravePublishers
Amount: 20 BAT
Transaction:
65bb01f4-3b39-40b7-8cac-9d308764ed50
Date:
6 months ago (10/25/2020 7:47 pm)
What Operating System and Brave version are you using (Menu --> About Brave
)?
Mac OS Catalina & Version 1.22.71 Chromium: 89.0.4389.114 (Official Build) (x86_64)
Is your browser wallet currently verified?
YES
What date did you verify your wallet?
May 2020
Have you been able to successfully receive payments in the past?
YES
Are you using a VPN?
NO
Are you in a supported region?
YES
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
YES