Auto-Contribute Automatic Withdrawal

Auto-Contribute has automatically withdrawn 1000BAT without my consent and I’d like it refunded please

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Version 1.45.113 Chromium: 107.0.5304.62 (Official Build) (64-bit)
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Don’t know

N/A

Have you been able to successfully receive payments in the past?

No

Yes

Yes

Yes

Can you please fill the template.

And how do you even have 1000 BATs? I can’t help but to feel something is fishy.

where did you get 1000BAT? Firstable, fill up the form.

Thanks for your reply.

I have completed the template.

Sorry, my mistake, it was 1.000BAT not 1000.

Welly, you haven’t filled it correctly. I can’t understand the questions for which you’ve answered.

What information do you need?

I don’t know how to get back to the questions?

Briefly describe your issue:**

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you eligible for Brave Rewards (see here for list of supported regions)?

Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?

Hi @Angeloc welcome to Community :wave:

Just to confirm, have you disbaled Auto-Contribute on the device(s) that might have it enabled?

Thanks!

Yes, I have.

1 Like

Great!

If you could submit a ticket to our Support Form with a link to this post, one of our agents will be able to assist you there.

Thanks!

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