August Rewards did not arrive in my uphold account

I claimed my browser rewards more than over a week ago and i get this message “Congrats! Your August rewards have arrived!” but no transaction occured in my verified uphold account, is this usual?

Could take some time for processing but not sure why its been a week already. You can raise a ticket though →

Thanks for reaching out. How do i raise a ticket?

Oh nevermind you linked it, my bad

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