Attempted to claim rewards, stuck with loading circle

Brave Rewards Rewards Support
1

Briefly describe your issue:
Tapped claim to claim rewards, now it’s stuck with a loading circle

What Operating System and Brave version are you using (Menu --> About Brave)?
Android and Brave 1.29.81

Is your browser wallet currently verified? (yes/no)
No this is the first time I’ve tried to claim rewards

What date did you verify your wallet?
N/a

Have you been able to successfully receive payments in the past?
N/a

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Not linked to Uphold and it is off

Screenshot_20210925-100730_Brave
Screenshot_20210925-100730_Brave1080×2400 108 KB

2

Also it says that I’ve viewed 144 ads for a total of 1.181 BAT which seems kinda low compared to what I’ve gotten with other devices. Is somethibf wrong there?

Screenshot_20210925-102758_Brave
Screenshot_20210925-102758_Brave1080×2400 151 KB

3

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!