Did the issue present with default Shields settings? [Default states are: Block: Ads/Trackers, 3rd Party Cookies, 3rd Party Fingerprinting Allow: Encrypt Connections enabled (HTTPS), Scripts] (yes/no)
Yes
Does the site function as expected when Shields are turned off? (yes/no)
No. When I turn shields off, I still get this error.
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no)
No nothing specific. Shields turned on or turned off. Doesn’t work.
Does the site function as expected when using Chrome? (yes/no)
Don’t have chrome installed. But it does work in Mozilla Firefox.
What Brave version/Build are you using when you encounter the issue?(See the About Brave page in the main menu)
Version 0.60.48 Chromium: 72.0.3626.121
@Javin,
I know you said that Shields down doesn’t resolve the issue but even so, can you try opening your panel, turning Shields on and changing the cookie control setting to Allow all cookies?
Then try to…well, actually, what is it that you’re trying to do? Is it something you’re attempting to authenticate into or is it a site feature that you can’t access after successfully logging in?
So I logged back in and tried what you recommended and it still didn’t work.
What i’m trying to view is my quarterly statements that seem to be opening in some kind of iframe. The screenshot below is what it looks like when I open it in Mozilla Firefox
May be a device recognition issue you’re encountering then, something about the way the page/iframe is pulling in data. Can you try allowing all device recognition (also in Shields panel) temporarily to see if this resolves the issue?
@Javin,
We have a browser update coming out today that may fix the issue for you. Reply here and let me know after the update whether or not you still see this and if so I will happily file this.
I also sent in a request to AXA themselves and asked if they could have their devs check compatibility with Brave. They said that they would pass it along.