@mattches Just remembered something. In the original discussion of problems occurring with Hangouts (Call Phones from GMail) calls, wasn’t it determined that Shields need to be turned ‘off’?
If so, maybe that’s what’s causing my current issue. But I didn’t turn them back on. That’s why I asked about whether an update, etc. to Brave may have defaulted them back to being ‘on.’
. . . . .
Assuming the above is correct, I reported this (Report a Broken Site) just to possibly find out which particular shield(s) need(s) to be turned ‘off’ for Hangouts calls to work properly – or whether they all need to be ‘off.’
> What do you mean Shields are being turned back on?
I was referencing my earlier post here (“But I didn’t turn them back on.”) – i.e., that I had not reset my shields settings. They were turned back ‘on’ (I assume, automatically, definitely not by me doing anything) after I did a system restart (reboot).
I’m seeming to recall now that when GMail is opened in a private tab, the shields ‘off’ setting won’t be remembered (i.e., the ‘shields on’ default will kick in following the restart).
I don’t recall that having occurred through other system restarts in the recent past, though. (IOW, the calling problem didn’t occur even after a system restart and I never did anything with ‘shields’ after those restarts. So that’s a bit mysterious, but hey…)
@mattches Just checking because I seem to be back in the situation of having to reload GMail with shields off – otherwise the party I’m calling can’t hear me – something I haven’t had to do in recent memory.
Are you on a Mac and calling with shields ‘on’ without any such problem?
Also, are you in a Private tab when you use Hangouts or Call Phones from GMail?
If I can’t figure out what’s going on, I think I’ll have to just use Hangouts in a regular (not Private) tab, to avoid always having to turn shields off (and load Hangouts/GMail twice).
Just tested this in both standard and private windows and had zero issues.
Started a meeting, Shields at default, Brave team member joined and we were able to hear and see each other without any issues.
Then, left the meeting (team member was still in there), opened a private window, clicked the meeting link to rejoin – I was asked initially to allow access to Camera/Microphone when I landed on the site. I clicked Allow then entered them meeting and was again able to hear/see/participate in the meeting without any issue.
If you’re not allowing mic/camera access, this is likely the reason for users not being able to hear you. If you have given the proper permissions, you may consider clearing Site data for hangouts/gmail and resetting permissions. Then try to make a call and ensure that you give the appropriate permissions to the site.
@mattches Maybe the line below (in the Shields ‘help’ doc) should be modified to advise that if site-specific Shields settings are changed while in a Private tab, those changes won’t be ‘remembered.’
“If you change settings for a particular site, Shields will remember your choices, even if you change the global Shields settings.”
That said, in your post yesterday you appeared to say that calling from GMail (or Hangouts) in a Private tab had posed no problems for you.
If so, I don’t know what conclusion to draw except that some setting that’s affected by Shields (one or more of them) being ‘up’ is certainly affecting my ability to use Call Phones from GMail in a Private tab, because when I disable all Shields I have no issues with being heard by the party I’m calling.
Particularly since the calls are going out through a ‘Google’ (privacy disrespecter) app, I’d really like to find a solution that doesn’t require me to have Shields down.
Hello all !
The Shield settings for a certain site will transfer over to a private window. @mk7z, for trackers and ads blocked you have it set to aggressive. That is not default. Can you go to gmail/hangouts and set it to standard.
It has to do with your specific setup because I can’t reproduce this in any way no matter how hard I try on any OS in any version of Brave. Can you please create a new browser profile (Menu --> Create new profile), go straight to gmail/hangouts (do not install any extensions or visit any other websites – leave everything at it’s default) and attempt to make a call and see if you ge the same results.