April payment lower than claimed

[twenster]

Briefly describe your issue:

Got the 3 claims button for my 3 browsers (home, laptop, office). Fake amount as example.

Browser 1:
estimated 1.5 BAT
claimed: 1 BAT

Browser 2:
estimated 2.5 BAT
claimed: 2 BAT

Browser 3:
estimated 3.5 BAT
claimed: 3 BAT

Estimated : 6.5 BAT
Expected claim : 5 BAT
Received 1 unique payment on Gemini : 3.75 BAT

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.38.115 Chromium: 101.0.4951.64 (Build officiel) (x86_64) on the 3 computers

Is your browser wallet currently verified? (yes/no)

yes

What date did you verify your wallet?

Wallet verification : somewhat beginning 2021

checked transactions on 12, 14, 16, 17 May. Payment was on 12 May

Have you been able to successfully receive payments in the past?

yes

Are you using a VPN? (yes/no)

no

Are you in a supported region (see here for list of supported regions)?

yes

Does your device pass the SafteyNet check (Android only)?

macOS

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Gemini

Should I expect a second transaction wit the missing BAT ?

Regards

[289wk]

@twenster

Submit your request at:

Brave Help Center

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Find your Wallet Payment ID:

In a Brave Browser > New Window, go to: brave://rewards-internals/

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[twenster]

Hi, some news,

First partial payment happened on 12 May. Just happened that 2 new payment arrived 1 hour ago (18 May), with the missing amount.

It seems there is no one global payment at the moment, but multiple delayed ones. All seems good.

Funny part, the 2 new payouts arrived exactly at the same moment I was writing the Zendesk Ticket, but couldn’t send it “They” knew (jk jk)

Regards