April 2022 Ads Payout Issues Update

Question was already answered! Money has arrived in Gemini account! :slight_smile:

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Yeah! :slightly_smiling_face: Maybe I just tried at a busy time and it just took that long to process. Glad your received your rewards!

Since WHEN does Gemini have a (No less Than 25 BAT can be withdrew at a time policy?) I used to always transfer it into my Coinbase account after it deposited into my Gemini account, and I went to do that but it said the Minimum BAT withdrawal is now 25.82 BAT? Has anyone else heard of this or know of how else I can transfer my 7.25 BAT from my Gemini account to my Coinbase wallet?

Oh really. No idea when they did this. I just hold them and put them in earn - 1% interest is 1%. lol I wonder if it has something to do with the market price of BAT atm? Is the free transfers still available? Maybe it is more cost effective for them to do higher $amount transfers at a time?

I’m not sure how to transfer it? i think i used to always just get the receive BAT address from my coinbase account and enter it in the destination address of the withdrawal page on gemini?

Yes, that is what I do when I transfer between different exchanges/wallets. Since BAT is ERC-20 and Coinbase accepts ERC-20, there shouldn’t be any problems.

@Kurg79 Have you seen the below post? Did you submit a ticket? The moderators and community members posted that in several topics. You may have just missed them. There are actually three variations of the same post: one for Gemini, one for Uphold, and one for Unverified Rewards. I posted the one for Gemini since this is a Rewards (Gemini) topic. If you haven’t received your rewards from previous month(s) payout(s) and/or May’s payout, you should submit a ticket. Hope this helps!

yes i did create a ticket. do i believe it will help? NO !!!
people here are waiting for a year to any response, the account is flagged…and support only ask to wait.

if something is broken, and it looks like every moth there are problems with rewards, then this whole thing simply don’t work or is to hard for a team.

@Kurg79 I do hope you receive your payment soon. It has been a nightmare for those who seem to be “permanently” caught up in these payout issues. I have experienced problems myself but luckily mine were resolved (mostly) with the fixes. From my experience and other posts, Brave does get you your payout eventually. Not much comfort now for you or others still experiencing payout issues. Hopefully all will eventually receive payouts and Brave will fix the Rewards payout problems permanently! Here’s hoping anyway.

The only instances I have seen where Brave does not payout is when Brave permanently bans a user for fraudulent activity. I think those users are notified via email after they submit a ticket.

I never received last months payment to my Gemini account.

I do not confirm the Coinbase but I recently transferred BAT to Binance 1st sent around 7 BAT and 2nd around 2.5 BAT I didn’t get any such issue. Have you tried again?

Try dm’ing @steeven with your issue, month, and wallet address(brave://rewards-internals/)

it is not some big money or anything, 1-2 $ but it is more about “promises” .
“watch commercial and we give you a couple of cents”
if I am doing my part I expect to get what was promised, without delay or problems.

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@Ayush @wbrumbaugh I think moderators are asking that you submit a ticket (reposted the link from above below) now instead of a DM. If you submit a DM, they may (or may not) handle your issue individually at this time or just give you the same link below. Of course, you could always do both, up to you… :slightly_smiling_face:

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How are u guys earning this much BAT i’m hardly getting 2 BAT and after spending considerable amount of time

Even after I filled the ticket there is no response .I submitted the ticket before 3 days

Unfortunately, Brave support will probably not respond unless they need more information or the issue is resolved. Even if resolved, they may or may not notify you. You will just have whatever your issue is resolved: a deposit or a new option or something that corrects or corrected the issue will appear by magic, that’s what I call it anyway. You will probably never know what caused the issue or how it was corrected and it may repeat again in the future. This is SOP for Brave support. Not the typical or ideal response from a support system/staff, but it is what it is. Sorry.

Edit: Sorry to the moderators for being so snippy about the support system/staff. I know you are a small team and probably overworked… I’m sure you do your best under constraints which are probably not your choosing! I hope Brave’s system and support staff gets a boost over time! Take care.

Wonder if they have been having the same problem billing advertisers for the ads they are showing? I bet not. When there is money involved they should be providing better support, or just cancel the whole BAT thing.

Hi @Kurg79, your wallet had been flagged. Your issue is now resolved.

@boii I see a ticket that you created 12 days ago and you’ve had multiple back and forths with @Mattches which ended in resolving your case.

If you have a new issue, please submit a new ticket and I assure you that the team will work to address it.