Application not loading from the browser iOS

Hello,

I tried to order a pizza from pizzahut.be through brave browser.
I picked pay from bancontact app
When I clicked on the application button supposed to start the application, nothing happened.
The application is this one

Ty

Brave version
Version 1.45.1 (22.11.17.19)

iOS version 16.1.1

iPhone 12 Pro Max


Description of the issue:

How can this issue be reproduced?

Expected result:

Brave Version( check About Brave):

Mobile Device details

Additional Information:

Does this work in Chrome / Safari / any other browser on the device ?
Also please fill out the template.

Yup works fine on chrome.

That’s what I used to order the pizza ultimately

Description of the issue:

I tried to order a pizza from pizzahut.be through brave browser.
I picked pay from bancontact app
When I clicked on the application button supposed to start the application, nothing happened.

How can this issue be reproduced?

Ordering a new pizza from pizzahut.be I guess ^^

Expected result:

Brave Version( check About Brave):

Version 1.45.1 (22.11.17.19)

Mobile Device details

iOS version 16.1.1

Additional Information:

I tried to turn off brave shields, to no avail.

1 Like

I will tag @saoiray @Aman_M @rodrige for now since I don’t knwo much about this. If need be they / I will tag someone from the support team.

1 Like

Hello @BlackCats, thank you for reaching us out. Have you tried by deleting cookies and cache? Do you use extensions? If so, please try by removing all of them or one by one to see which one might be causing the issue.

Also, you can try in a incognito/private window and let us know if the issue persists.

Regards.

Hello
I’m using Brave mobile version, so no extensions.
I don’t know how I could clear my cookies, I’m not seing that feature in the settings. :smiling_face:
I already tried the private browser thing.
Thank you for taking the time to try to address my issue.
This app is a belgian one so definitely not a popular one when it comes to downloads as Belgium is a small country :slight_smile:
https://apps.apple.com/app/id858371800

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