Any Dev/Admin can take a look at this log entries please

Briefly describe your issue:
I’ve wait almost a month now and thought maybe it will be rolled out some day. trying not to bug busy admins here buit now that the april payout is about to be rolled out, an admin maybe should look at this. especially because my logs are growing fast (not having extended logging active) some days after the march payout all bat where removed but never arrived in uphold. also my reward history is not showing any payout - screenshot


since then my logs are spammed with tons of entrys like this

[31. März 2022, 8:27:50,0 AM:ERROR:creative_new_tab_page_ads_database_table.cc(580)] Failed to get creative new tab page ad
[31. März 2022, 12:08:49,1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[31. März 2022, 12:08:49,1 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[31. März 2022, 12:08:49,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[31. März 2022, 12:08:49,2 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[31. März 2022, 12:13:50,0 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[31. März 2022, 12:13:50,0 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[31. März 2022, 12:13:50,2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[31. März 2022, 12:13:50,2 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[31. März 2022, 12:42:08,9 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key xxxxxxxxxxxxxxxxxxxxxx does not exist in payments issuer public keys
[31. März 2022, 1:21:16,1 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key yyyyyyyyyyyyyyyyyyyyyyyy does not exist in payments issuer public keys
[31. März 2022, 4:15:31,9 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key zzzzzzzzzzzzzzzzzzzzzzzz does not exist in payments issuer public keys
[31. März 2022, 9:49:15,5 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key xxxxxxxxxxxxxxxxxxxxxx does not exist in payments issuer public keys
[31. März 2022, 10:31:16,8 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key yyyyyyyyyyyyyyyyyyyyyyyy does not exist in payments issuer public keys
[31. März 2022, 10:32:19,0 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key zzzzzzzzzzzzzzzzzzzzzzzz does not exist in payments issuer public keys
[31. März 2022, 11:01:18,3 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key xxxxxxxxxxxxxxxxxxxxxx does not exist in payments issuer public keys
[31. März 2022, 11:03:07,8 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key yyyyyyyyyyyyyyyyyyyyyyyy does not exist in payments issuer public keys
[31. März 2022, 11:38:22,4 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key xxxxxxxxxxxxxxxxxxxxxx does not exist in payments issuer public keys
[31. März 2022, 11:44:02,6 PM:ERROR:redeem_unblinded_token.cc(229)] Response public key yyyyyyyyyyyyyyyyyyyyyyyy does not exist in payments issuer public keys

[01. Apr. 2022, 5:53:07,3 PM:ERROR:redeem_unblinded_token.cc(230)] Response public key xxxxxxxxxxxxxxxxxxxxxx does not exist in payments issuer public keys
[01. Apr. 2022, 6:01:04,3 PM:ERROR:redeem_unblinded_token.cc(230)] Response public key yyyyyyyyyyyyyyyyyyyyyyyy does not exist in payments issuer public keys

replaced the keys with xyz. Can anyone help with this?

What Operating System and Brave version are you using (Menu --> About Brave)?
Win 10 [
Version 1.38.109 Chromium: 101.0.4951.41 (Offizieller Build) (64-Bit)

Is your browser wallet currently verified? (yes/no)
yes on pc and android

What date did you verify your wallet?
02/04/2022

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?
yes

Have you fully completed Uphold’s CDD requirements?
of course

1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.