Despite what you may think, the vast majority of users receive payouts without any issue every month. We have millions of Android users and tens to hundreds of thousands of them are using Rewards.
So I understand that seeing “so many” issues here on Community (for example) may give the appearance of “Rewards not working for anybody”. However, even if we make a high-ball estimate and say we have 1000 users in one month here on Community saying they are not getting their payout, that is just a small fraction of our total Rewards users.
That’s not to say that there aren’t issues to be solved, nor is it to say that that small fraction of users is unimportant – I’m just highlighting the fact that most users go every month without any issue with payout.
For the users who do have issue, we are doing our best to address and resolve any payout problems they have. With all that said, if you are having an issue with payout, please open a thread here in the appropriate category, fill out the information requested in the template and we would be happy to assist you.
BATs geting sent automatically to my uphold from my android for almost a year now without issues or hiccups.
Usually by the max 10th each month, I get the bats from my android to uphold. No issues at all.
Hi, I haven’t received my 15BAT on my other android device despite what steve said that the fix will be implemented. I think I messaged him regarding on my issue on August 1 until now the 15BAT is stuck on my other android device.