Allow in-app messengers to show


Widgets which let you ask for support (live chat) should be shown on the site even if tracking info is disabled. For example: Intercom.

We have a nifty live chat widget which allows you to ask for help in the site. We do collect tracking info within a site, which is why I’m assuming it doesn’t show, but this is usually to build help guides, walkthroughs, but not for advertising purposes.

I think the question boils down to: How do you disable tracking but allow live chat widgets to show?
I do think allowing live chat platforms to show is critical for a sass platform!

Full disclosure: I work at Intercom


As you know, Intercom is quite a bit more than a simple messenger. They gather deep info about a user’s system, location, and interactions (time in app, event tracking, etc).

They do all of that without the prior consent of the user, which is antithetical to a privacy protecting browser.

Does Intercom otherwise provide an alternative 1st party messenger system which does not collect such data?


it was working smooth on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?

with regards
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