Matu
April 14, 2021, 8:37pm
1
Hello !
I been using Brave for more than a year. First I couldn’t allow receive ads because I was living in Chile and now that I live in Germany and even I install the last Brave version in my desktop still see the message “Sorry! Ads are not yet available in your region.” at the section “Rewards - ads”
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Even using a VPN to force a German IP and obviously restart the pc see the same “situation” with the rewards
Thanks by advance
3 Likes
Hmm… have you tried installing the phone app to see how that behaves?
2 Likes
change you region setting on windows setting to germany
hope that help and have a nice day
1 Like
Matu
April 14, 2021, 9:14pm
4
Don’t have problem with my phone, it’s just the desktop version whereI have this issue
Matu
April 14, 2021, 9:14pm
5
Image c hosted in ImgBB
So tried your idea, restart the pc and even with that nothing happend
Thanks any way
why you use vpn to force germany ip while you currently living in germany
Matu
April 15, 2021, 11:58am
8
ajajajaj I was just doing some random test
But using the vpn or not brave don’t allow me to see ads.
what about make full reinstall of brave by uninstall and remove the profile folder
which you can find there %USERPROFILE%\AppData\Local\BraveSoftware
then install it again
but make sure to backup everything like bookmarks password and so on as this will remove everything from brave
Matu
April 16, 2021, 10:17am
10
I deleted files from these folders :
%USERPROFILE%\AppData\Local\BraveSoftware
C:\Program Files\BraveSoftware
C:\Program Files (x86)\BraveSoftware
Tried 2 times ajajajaj and even download again the last Brave version.
And still can’t allow the ads
I don’t really know what to do now …
check this maybe you miss to config something
A Note about Brave Ads
Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave Ads feature is designed. This misconception generally takes the form of:
"When I opt in to Brave Ads, my browser will show me ads whenever I use it."
This is not entirely true. In reality, this statement should be:
"When I opt in to Brave Ads, my browser will try to show me ads which are relevant to me."
The difference in wo…
if all of that did not work then the last thing i can think of that you create new windows user and see if it work
and have a nice day
Matu
April 16, 2021, 3:02pm
12
First of all, really thanks for all the help !
And second, I understand that, but my situation is that the browser don’t allow me to be able to see ads …
Could this happen becouse I have a non activate windows 10 version? wiaajajaj
Have an amazing weekend
@Matu ,
What is the Windows system locale set to? If it’s still set in an unsupported region that may be why.
Matu
April 16, 2021, 5:26pm
14
Do you mean about this ?
Image a hosted in ImgBB
I was already like this for the current user, and change the props for the “welcome screen” and “new users”, reboot and still the same
system
Closed
May 16, 2021, 5:27pm
15
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