All my extensions are gone

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1

Just opened up my brave and all my extensions are gone. This is a big pain in my ass. Had like 10-15 wallets on there…

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2

@HelGo thanks for reporting. Can you confirm your OS and Brave version? cc @Mattches

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6

Microsoft Windows Version 10.0.22631.4037

Brave is up to date
Version 1.69.153

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7

Not a lot of support here, this is kind a big fuckup from your part? It should not be possible for all extensions to just disappear.

You are a crypto browser for gods sake, people trust they can use your browser to keep their wallets safe.

8

Do you have any recent crash logs available at brave://crashes ?

Do you see any Extensions available in your User Data folder?

C:\Users\<user>\AppData\Local\BraveSoftware\Brave- Browser\User Data

9

I have some crash logs yes.
And I can see all my extension under user data.

10

Could you provide the crash logs at the time of the issue?

Did you install a specific extension recently before experiencing this issue?

And to clarify, do you see anything at brave://extensions/ ?

Thanks

11

How do I provide the crash logs, I only see a ‘send now’ button.
No I can not see anything at brave://extensions/

And no I have not installed any extensions lately.

12

Could you provide the crash log IDs? Thanks

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13

51c60500-24ac-8e0c-0000-000000000000
4cc60500-24ac-8e0c-0000-000000000000
47c60500-24ac-8e0c-0000-000000000000
41c60500-24ac-8e0c-0000-000000000000
39c60500-24ac-8e0c-0000-000000000000

14

Thank you! We’re taking a look and I’ll get back to you.