All creator rewards suspended?

I recently noticed my creators account had suspended payout of some BAT, I appealed and the appeal was rejected. I think that it may be due to not knowing that self-tiping of BAT grants wasn’t allowed, making my account no longer able to receive any grant tips, however, I am positive the amount that is suspended is not all from grants. Additionally, I tested by self-tiping that account with BAT I fully received from ads on my mobile and they also show under suspended now despite the information I got from rewards support saying I will still be able to receive BAT from referrals and tips not sourced by grants. So, I understand the grant suspension but it seems like all BAT from any source has been suspended on my account for several months now. Any info regarding why I’m not receiving any BAT from any source would be appreciated.

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