I actually tried changing, and saving new passwords. There’s still nothing in the password list. Don’t know if anyone else has this issue. I did try restoring old files.
Rolling back to 1.67.134 restored all of my passwords. Maybe, whatever you updated found the cause of that long running bug that made passwords disappear.
We’re seem to be blind mice with the same issue, but no Brave admin to help us at all… How can we reach someone who will?
Hello, I am in the same situation as you. Fortunately I was able to recover the CSV file on my smartphone but when I import it to my PC the passwords disappear again… fortunately I have my CSV backup!!! There is a big problem with passwords… I hope this data hasn’t been hacked!!! otherwise brave should communicate faster than that…
Agree, they must have a quicker way to contact its users, especially when having issues like this. It seems that we’re in the same boat with no one to rescue us. No direct email to contact them, nothing… not a way to conduct such an important platform we use every day.
I believe this is the issue:
https://issues.chromium.org/issues/354847250
Adding the below line as a switch in the shortcut fixes it:
–enable-features=SkipUndecryptablePasswords
Works for me. Thanks, Robinio! 
Hello, Robinio,
I’m not a tech and afraid to change anything internal on my computer… I have no idea how to do this. Should Brave help us?
I had the same problem with the workaround. But I got it to work. Under Target Location there is Target. Go to the end of (“C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe”)and paste this: " --enable-features=SkipUndecryptablePasswords".
So on mine it looks like this:
Oh, That worked.
I have to actually copy the quotation symbol as well.
Thanks a lot.
Is this an official fix tho? or is it just a workaround?
Hello, granaff
I would need some extra help with your previous comment,
Where can I find that? How do I find ‘program files’ on my computer, please? Thanks.
is there a setting in brave to roll back or do i have to download manually and install?
Has anyone able to reach BRAVE TECH SUPPORT? We shouldn’t be trying to solve a problem that they should have, saving and protecting our passwords is a part of their package.
Same issue for me. The workaround works for now but we need something more official
IDEM for me : The workaround works for now but there isn’t search bouton in the windows of the passwords … effective temporary solution
Thank you all for your patience here and for reporting. For those affected, can you confirm whether or not you have sync enabled?
Me yes only with my Brave on Android but it did not affect my passwords on my smartphone… I was able to recover my csv file to import it but it erases them again when I restart Brave
Thank you for listening to us,
I see the sync on my Brave page but don’t know what it means, it states to start using sync but if I didn’t have this sync enabled how come as of yesterday my whole password list was there… I don’t understand. Please, help us.
Thank you,
Lourdes M.
same here. All my passwords got wiped out again this morning. I’ve made several posts about it here over the past couple years, but they haven’t addressed it it or set a prompt to backup data before forcing updates on users as we’ve requested several times.
Knowing this, they should help us quickly and not leave us this way… I have 400+ passwords, so, how can I go to each platform and request a password reset when I had them all saved on Brave thinking that it was a safe place to have them protected and access them anytime?
