Again this month without payement due to 2fa removal ! its has been 3 months now and no one had help me!

Hello Brave community ,
Again this month without payement due to 2fa removal !!! its has been 3 months now and didn’t receive payout …
i did a post last month and no one help me to fix my problem


"At the time we generated the payout report your account was in locked status from removing your 2FA."
You will not be able to receive payment for this cycle.
the support email doesn’t work always no reply message
any one can help me please ?!!

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for me its the third months :sweat: :sweat:

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Hi @cryptobcpm - can you DM me the email linked to your account? I can take a look. Thanks!

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i just sent it to you
thank you

@cryptobcpm @jeanjacquesab,
We actually just logged an issue for this today – the Publishers team is looking into it and we should have more information for you soon.

Appreciate your patience and understanding.

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thank you sir… …

I also have the same problem. Did you find the solution to the problem?

@cryptobcpm @steeven @Mattches

no not yet :sweat:

I have had this issue as well for two months, and I’ve had nothing but radio silence on whenever it would get fixed

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same issues since January!! :disappointed_relieved: please help

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I been having the same problem since January . help me please

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Again, for anyone encountering this, as I said in my previous reply:

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