After restoring wallet balance is 0

@Saoiray @Evan123

I had 4-5k USD worth of Bitcoin my brave wallet. I had to restore my windows operating system. After which, I restored my Brave wallet using my seed phrase. My Bitcoin balance in the restored wallet was 0. It looked like a new wallet was created as there was no history of transactions. Please help I have made sure I have the Bitcoin network. I have tried to restore wallet with Brave nightly on my phone… same result. I only had one deposite to the wallet from Blockfi. It was Bitcoin. I know the day and exact amount, but not the wallet address it was sent to, because Blockfi closed down the website, and Kroll could not provide me with that information. Also I did not see the seed phrase when creating the wallet, so I got it from the wallet after it was created.

I was asked to " include a link to the account address on a block explorer" I am not sure of what this is. Is this my wallet address?

Also I created a couple new Bitcoin accounts as suggested that is why there are 3.

I have someone from brave live support wanting me to withdraw all my money from one of my accounts to do a reversal. Is this for real? I transferred some to my brave wallet and it disappeared

@klcorbitt there is no live support. What you would be talking to is a scammer.

I clicked on a link sent to me by you

what can I do
I deposited the amount in my brave wallet and then it disapeared

I don’t think I sent you any links, especially for anything related to Brave Wallet.

he is still messaging me
now I have lost another 4k

Smarty1 via Brave Community [email protected]

Unsubscribe 10:41 AM (3 hours ago)


to me

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Smarty1
July 23

Hello @klcorbitt .

We opened a ticket for you based on your inquiry, you have to talk to a live support agent for answers.

Kindly use the support link below to talk to a live chat agent using ticket ID WL83h94

Support: BraveSupport

Note; Click on the live chat icon at the bottom corner of the page to initiate chat.

can you help me? please I can afford to loose anymore

@klcorbitt you were being helped at After restoring Windows went to restore my wallet with key phrase 0 balance and for some reason abandoned your topic to create this one. Creating multiple topics doesn’t help.

This is a scam account and message. This wasn’t me when you say I supposedly sent you a link. When I stress it’s important for people to pay attention to things and do searches, I mean it. For example, did you never think to look at the pinned topic as linked below?

Duplicate of After restoring Windows went to restore my wallet with key phrase 0 balance

Continue conversation on that.