Hello Brave Team,
I use the browser daily as my workhorse, and appreciate it very much. Thanks for all you do. That said, I had it hang last night after clicking on a hyperlink – the link did not open / new tab did not spawn, and all my open tabs became unresponsive. I couldn’t reload any of them or navigate to a new url with any of them – the whole browser seemed to become unresponsive, although I could still switch between tabs. I tried closing with CMD+Q but it was not working, so eventually I did a Force Quit.
After the Force Quit, I tried to re-open. It opened the application, but now it lacked an address bar, lacked the top menu, and won’t even show a window pane. The app looks like this:
In addition, I can’t do anything with it except close it. Even bookmarks are a total failure.
So, I tried to reboot the Mac – no change. I re-downloaded the .dmg from your site, and copied it into Applications again and restarted – no change.
How can I get the browser back?
- i. Your Operating System and version (Mac 10.11.x, Windows 7/8/10, Linux distribution, iOS 9/10, Android)
- ii. Your Brave Version. (Desktop users please copy info from about:brave using the clipboard if possible)
Can’t open the About Brave, but i just tried installing the latest
- D. Detailed step-by-step instructions of how you came across the issue.