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Description of the issue: After a while, a new tab with ads site automatically opens. I catch this bug on work PC and home PC, I have different extension between these staision.
Does the site function as expected when Shields are turned off?
When ads site opening Brave Shield doesn’t react on this
Brave version (check About Brave): Version 1.9.72 Chromium: 81.0.4044.138 (Official Build) (64-bit)
Hello, sorry for the long answer. Yes I’m using Windows 10 Pro. Right now was opened site. I can’t understand who is initiator of this action and how fix it. I thought about viruses but it it happens with two different PC stations
No, I didn’c click notifications, site that I posted yesterday was opened while I watched youtube. It was on home PC. but now I connected to the work PC via RDP and in browser was already opened site. In the adjacent tabs are open Jira and localhost.
Does the Brave browser have logs from which we can understand who and when open advertising sites?
@Spatz,
Hmm, that’s certainly very strange. I double checked to make sure we didn’t have a Brave ad campaign running for that site. I would recommend clearing all cache/site data in Brave and see if it clears this up.