Ads with no rewards

I’m receiving ads all day long but my wallet isn’t being populated with any rewards.

Is there anyone who had this issue and found a fix?

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Hi @Troy802 , can you confirm if Brave ads are supported in your region?
(Use ‘Find’ to quickly find your country)

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I’ve been receiving them right up until I transferred my BAT to an external wallet then all of a sudden I stopped receiving

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Ah. I haven’t done this yet, and I haven’t come across another posting about this issue, so I can’t say one way or the other what might be the case, unfortunately.

Edit: I did manage to find a post that seems like it could be similar to your issue, but if the OP resolved it, or Support responded, it was never posted :confused:

Support is quite busy right now, I think, but I’m sure they’ll get to you as soon as they can, @Troy802. There are others here that are very helpful, too; maybe one will jump in here with more experience than I and help you out. Keep your post visible by bumping it every day or two.

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Thank you for your help mate it’s much appreciated.

Will contact support too so all bases are covered

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I too get ads without rewards, however not always. Simply some ads won’t generate BATs. Gonna look back here to see if we learn something about it. I haven’t transferred my BATs anywhere, they’re all in the browser for now, they’re not even synced. I hope we’ll find an answer. I’ll post back here if I figure anything out.

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Hi @nfrld , you can see which ads specifically are running in your region here https://sampson.codes/brave/ads/my_region/

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Thsnks the below is whats on the page. Im baffled

This catalog consists of 20 campaigns, 27 creative sets, 97 ads from 16 advertisers targeting AU

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I’ll do the same and post back here. I haven’t received anything for almost a month it’s strange

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Do you use VPNs, @Troy802? If so, this could be affecting you.

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Abstract: I did not receive any payment from any advertisement I saw in March and no payment was made. Detail: I have been using Brave browser for more than 2 months. I got my BAT payment in my first month (low but fine). The payment period in April has arrived. My BAT amount is the same for 1 month. There are a lot of updates. They just say we have to be patient. I have the same BAT in my account for 1 month (5.645). Will I get paid for the ads I see for 30 days? and 5.645+ X (The reward I see and not receive ads)

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@saereV no I don’t use VPNs for my browsing. It’s probably not but seemseems like its tied to me withdrawing. The second I withdrew the payments stopped

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Well, it’s interesting for sure, I’m really curious to find out what’s happened, too. Hopefully you’ll hear from Support soon. :crossed_fingers:

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Great resource, thanks! It’s really useful

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If it can help someone, I was in the same case. (no pop up ads and sponsored ads not rewarded since 13th of March to yesterday) All has been checked (Brave ads turn on, focus assist off, campaigns availables in my region “France”, VPN etc…)
For me, and member of Brave team confirmed me, my account has flagged for suspicious activities (fraudulent behaviour), so I received ads for free. We just must to unflagged your account manually by an administrator.

Perhaps your issue is the same. To confirm.

Yo.

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Yes same issue.
I browse but do not receive mucH rewards

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Same Problem. Nothing for several Weeks. All seems ok, notifications, Country and so on.
How contact a Brave Member Team to see if i am flagged ?

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@Mattches if you read this thread. Apparently same issue as me. To confirm.

It’s done. :wink:

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@Troy802,
I’m trying to get a clear picture here – you’re saying that your region is AU, your wallet is verified and you were receiving ads and being rewarded as intended. Then, you went to your Uphold account and withdrew some funds, after which you stopped receiving payments – is that correct?

If so, are you referring to your Estimated Pending Rewards not increasing as you see Ads?

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Hi @Mattches This is correct. The balance reads zero

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