Briefly describe your issue:
some point after a bad restart brave started likely new installation (some message showed to approve or deny, and without read enough i deny), after some plugins recovered i noticed i stopped receive ads, and after last distribution received on uphold, remain rewards to next month shown but never sent. I followed each instruction for verification and noting fix the issue.
i apply form support and get no answer already month more less
What Operating System and Brave version are you using (Menu --> About Brave)?
windows 10 / Brave 1.39.122
Is your browser wallet currently verified? (yes/no)
yes
What date did you verify your wallet?
not long time ago
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
i tried both cases
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
is browser
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes
You might submit a report at:
‘https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431’
You may need to enter into that form, your Wallet Payment ID.
Your Wallet Payment ID can be found at: brave://rewards-internals/
DO NOT reveal personal info, here at the Brave Community.
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1 Like
same case with me also stopped recieving ads from last two months in both mobile phone and laptop dont know what is going on in brave
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