Ads not filtered - Component update error

Browser Support Desktop Support
1

Dear all, I am writing to you because since a few days I have noticed ads on webpages.

I had a look at the community posts and then checked the components page.

All 16 components are labelled with a status update error. And if I try to click on the check for update I get the same error message.

I’m running Brave on a corporate Window device where I do not have admin password.

It used to work like a charm until a few days ago.

The installed version is 1.73.104

Can you help me with this issue?

Thanks

2
3

So, if I got it right, it is an upstream problem with Chromium that is independent from Brave.

Is there any workaround?

4

@abulgher it’s an upstream inherited by Brave. It could be worked on by Brave but typically upstream issues is left to Chromium to fix as they have larger teams.

The very short and simplified explanation is to say that something happens with some devices where Brave is launched as administrator or so. When it does this, it puts components into an Admin only folder. When you launch Brave regularly, it can’t access admin only areas and therefore components can’t update.

The “workaround” would be to either be to either delete the components folders and put in again, where it should be normal. Or you essentially have to continually open Brave as an administrator, but that can create its own headaches later on.

Beyond that, I suppose you could completely uninstall Brave, making sure to remove all data, then install again and it would work fine. If you have sync setup could add the new installation to the sync and everything should reappear. Otherwise you’d need to import/export data.

5

Thanks for the explanation.

I actually don’t have admin rights on that PC because it is a corporate device. Brave is installed via winget but I can’t say if there is for some reasons wrongly assigned permission.

Can’t I manually change folder permissions or at least check if this is for sure the problem?

I have already tried several times to uninstall and reinstall brave completely but without any luck.

Thanks

6

I know it’s a lot of reading, but that’s part of the intent of why the Github issue had been linked. It’s not just so you can see the status, but also so you can see what people say in terms of checking or how to fix it. For example, https://github.com/brave/brave-browser/issues/38609#issuecomment-2195847971 spoke of something for people to check.

And then https://github.com/brave/brave-browser/issues/38609#issuecomment-2196093284 which responded to that said even more.

https://github.com/brave/brave-browser/issues/38609#issuecomment-2251797976 gave possible workaround in deleting components and where they were.

List goes on. Perhaps read through some of it and the associated Chromium issue. There’s a lot of little details and no simple way overall for me to phrase things beyond what I had said earlier. Beyond that all I’d be doing is copy/paste replies and all, which I’d rather refer people to the source than pretend I know something I don’t.