Ads no longer shown

Since three days (around the payout time) I am no longer receiving any ads.

I have tried several things including updating to the latest version of Brave Browser on my Windows 10 machine. No problems with receiving Ads on my Android nor laptop which is also Windows 10 machine.

Investigating a bit further I have found out a way to find the brave rewards internal logs which are highlighting that here is constantly an error message arising with the following as the error:

URL: https://ads-serve.brave.com/v1/confirmation/{removedToken}/{removedKey}
Response Status Code: 400
Body: {“error”:“Credential is invalid, Duplicate Redemption”,“statusCode”:400}
Headers:
accept-ranges: bytes
access-control-allow-origin: *
connection: keep-alive
content-length: 72
content-type: application/json; charset=utf-8
date: Sun, 09 Aug 2020 08:27:16 GMT
via: 1.1 varnish
x-cache: MISS
x-cache-hits: 0
x-served-by: cache-lcy19227-LCY

And also the following:

[Aug 09, 2020, 9:26:58.3 AM:VERBOSE6:refill_tokens.cc(103)] URL Response:
URL: https://ads-serve.brave.com/v1/confirmation/token/{removedToken}
Response Status Code: 429
Body: {“error”:“Number of allowed tokens exceeded”,“statusCode”:429}
Headers:
accept-ranges: bytes
access-control-allow-origin: *
connection: keep-alive
content-length: 62
content-type: application/json; charset=utf-8
date: Sun, 09 Aug 2020 08:26:58 GMT
via: 1.1 varnish
x-cache: MISS
x-cache-hits: 0
x-served-by: cache-lcy19227-LCY

And the following:

[Aug 09, 2020, 9:27:21.1 AM:VERBOSE6:redeem_token.cc(193)] URL Response:
URL: https://ads-serve.brave.com/v1/confirmation/{removedToken}/paymentToken
Response Status Code: 404
Body: {“error”:“Confirmation does not exist”,“statusCode”:404}
Headers:
accept-ranges: bytes
access-control-allow-origin: *
connection: keep-alive
content-length: 56
content-type: application/json; charset=utf-8
date: Sun, 09 Aug 2020 08:27:21 GMT
vary: Accept-Encoding
via: 1.1 varnish
x-cache: MISS
x-cache-hits: 0
x-served-by: cache-lcy19227-LCY

Could you please advise me how to resolve the issue ? I am considering uninstalling Brave totally and installing it from scratch however I would like to make sure that the pending claim is not lost.

same for error 429…
about “Confirmation does not exist” go to Ads counter not updated since 1.10.97 and reward not updated too :slight_smile:

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