Welcome to the community. Please use the template provided in the editor when you created your topic. You are more likely to get support if you provide the information requested. As it is, there is just not enough information to help.
Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
- How do I opt into Brave Ads?
- Why am I not seeing Brave Ads?
- Windows 10 Ads Troubleshooting
- Rewards FAQ
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
What Operating System and Brave version are you using ( Menu --> About Brave )?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Beside the links in the template instructions, there is also a topic pinned in the Rewards Support category that may help you troubleshoot your issue. You might want to try looking through that also to see if it can help.
https://community.brave.com/t/psa-user-faq-support-answers/346820/12
OS: Windows 8.1 Pro
Brave Version: 1.36.111
Wallet: Non-verified
past payments: No, i’ve started using this browser on mid February.
VPN: No
Supported Region: Yes
Auto-contribute: turn off since the day i am using it.
Are you sure you’re not just misreading it? I had to look twice here. So what we see if your Estimated Earnings for this month shows you with 0.940. So you’ve earned nearly 1 BAT since March started, which would be the equivalent of around 188 ads. Even if some of that was from the month prior, it’s still showing Estimated Earnings for March, which makes it seem like they’ve increased. Or are you saying it built up to that and then suddenly stopped? The reason I’m asking is I am assuming perhaps you were fixated onthe "Rewards from Ads and other information which shows 0.
Yes, this begins around the 8th of each month, give or take a day. It doesn’t mean BAT is available to us then, it just means that’s when Brave starts sending the payments out. That said, the delays usually are for people with Verified wallets and I see you haven’t verified your Wallet. So if it’s not giving you an option to Claim it yet, you may need to send a message (DM) to @steeven and @mattches with your Wallet Info that you can find at brave://rewards-internals so they can try to investigate and get back to you.
Yes, sir. It suddenly stopped adding earnings.
@ameenbhai,
Please send me your wallet payment ID, found on your brave://rewards-internals page.
Thank you.