Added Gemini on 3 devices and lost my BAT

I signed up to Gemini, connected Brave to Gemini on my laptop (mac), new phone (samsung) and old phone (motorola), lost most of my BAT – I’m guessing it synced up to a single device. These three devices were all previously synced, although rewards didn’t seem to show that.

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?
I don’t know

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Using Gemini

Hi @meredydd welcome to Community :slightly_smiling_face:

If you just connected your Gemini account, it might take a while for all your Rewards to process and be reflected into your Gemini account and Rewards panel (brave://rewards). This can take a couple minutes or sometimes a few days to process.

One of our Community Ninja’s has a great explanation of how the process works if you would like to take a look.

If you do not see your Rewards Balance appear on your Rewards Panel or transferred to your Gemini account.
Please submit a support ticket and we can take a closer look at the issue.


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