Hello Brave Support,
I’m facing a strange issue with Brave Rewards on Android. Earlier this month, I had seen around 25–26 ads (visible in the Rewards panel), but today it only shows 7 ads total — and my BAT balance is showing 0.00 BAT.
This is unexpected as I did not clear data or reinstall the browser. My payout account is linked with ZebPay, and the next payout is scheduled for 8 June. Screenshots are attached for reference.
Device: Android
Brave Version: 1.78.102
Wallet: ZebPay
Region: India
Please help me restore my missing ad count or explain why it reset. Thank you!
The ad counter is reset at the end of each month. It’s a new month so the ad counter starts at 0.
But pls see the screenshot I have already Seen 7-8 Ads still it is zero ,why??
Because you don’t get the BAT instantly. We view ads for an entire month and then it pays out. So if we were connected all of last month and viewed ads, then we receive the payout here this month.
The BAT balance is what we have received and is in our account. There is no estimated earnings or anything. So what you see is you have no BAT in ZebPay, hence 0.00
And like you see in your screenshot, the next payout date is around June 8. But we’re not guaranteed to have it then. That’s just when the payouts are set to begin. They can take days and sometimes weeks to appear. The best thing to do to track status is to watch Ads Payout Status Update
If you had been connected to ZebPay long enough for last month, then you’ll receive some BAT then.
-Side Note-
I’m guessing since you’re asking these questions, you haven’t read through anything you agreed to. To be clear, ZebPay charges a monthly fee to everyone unless you have performed a transaction that month.
To avoid this fee from taking all of your BAT, you’ll want to wait to sweep it into your ZebPay account until you have earned enough to want to withdraw it. If you move it to your account and leave it untouched, it will be taken by ZebPay unless you have done other crypto transactions with them.
