Account flagged on when using my Surface pro 8

I have a laptop and a Surface Pro8. On my laptop I can use Brave and earn rewards. On my surface I try to connect the rewards account and it says it is flagged and has been for months.

What Operating System and Brave version are you using (Menu --> About Brave)? Windows 11 Brave is up to date
Version 1.49.128 Chromium: 111.0.5563.110 (Official Build) (64-bit)

Is your Brave Rewards Profile currently verified? (yes/no)
What date did you connect a your Brave Rewards Profile? over a year ago

Have you been able to successfully receive payments in the past? yes

Are you using a VPN? (yes/no)
Yes on both computers
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices? yes

Raise a ticket at

Yeah, stinks when that happens. Being flagged is the same as being suspended. The system has “flagged” your device for suspicious activity. As to what it picked up on, we’ll never know as Brave won’t tell you. If you know you did nothing wrong on the device that could be seen as an attempt at fraud or to abuse Rewards, then your best bet will be to create a Rewards Support Ticket at as SmartyAadi mentioned.

Just be advised once you create the ticket, it often takes up to 3-5 business days to get a response. They will contact you via the email address you provide in the support ticket. So keep an eye out on the email and make sure to occasionally check Spam/Junk folders just in case it ends up there.

Thanks guys. I have opened a ticket and will see what happens.

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